A well planned spare parts management system consisting of a 2700 sq.m warehouse alongwith a nationwide distribution network ensure over 95% parts availability enabling instant response to customers requirements and minimum downtime. For more convenience, SBG extends scheduled delivery of parts to the customers' door step and also pays regular visits to customers' premises to understand and respond to their parts requirements. Spare parts are made available through 14 branches spread across Oman to serve customers even better.