Saud Bahwan Group Milestones

2016

• Toyota Overall Diamond Marketing Award
• Toyota Gold Marketing Award
• Toyota Outstanding Customer Service Award

2015

• MAN Management Excellence Award, 2015

2014

• Toyota Awards Saud Bahwan Automotive with Overall Excellence Award
• Toyota Honours Saud Bahwan Automotive with Marketing Award for Excellence (vehicle sales)
• Saud Bahwan Automotive receives Toyota’s Distinguished Outstanding Customer Service Award
• Hino Motors, Japan honours Saud Bahwan Automotive with Kaizen Gold
• Saud Bahwan Automotive receives Hino’s Overall Excellence Award

2013

• Mr. Kunio Noji, President and CEO, Komatsu Ltd, Japan, honours Saud Bahwan Group with visit to Oman
• Hino honours Saud Bahwan Automotive with Excellence Awards
• Omani Entrepreneurs felicitation meet held in Muscat
• Saud Bahwan Group felicitates Omanis on completion of training programme
• Saud Bahwan Group felicitates 227 Omanis on completion of 18-month training programme

2012

• Oman hosts prestigious Toyota GCC Management Meet
• Mr. Y. Komamura, President Construction & Mining Equipment, Komatsu visits Oman
• Mr. Akira Okabe, Executive Advisor, Toyota Motor Corporation, honours Toyota and Lexus Oman with Excellence Awards
• Mr. Koji Nagata, General Manager, Toyota Motor Corporation, Japan, inaugurates integrated Toyota Facility at Jaalan Bani Bu Ali
• Mr. Peter Schreyer, Chief Design Officer, Kia Motors along with Mr. J.Y. Chung, Mr. S.N. Lee and Mr. I. Won launch Kia Quoris in Oman.
• Arabian Car Marketing Honoured with Ford Service Excellence Award

2011

• Minister of Commerce & Industry and Mr. Hisayuki Inoue – Managing Officer, Toyota Motor Corporation inaugurate Toyota and Lexus Barka facilities
• Mr. Y. Komamura, President Construction & Mining Equipment, Komatsu visits Oman
• Mr. T. Nagumo, President, Yokohama Rubber Company inaugurates Barka facility

Saud Bahwan Group Milestones

2010

• Mr. Akio Toyoda, President, Toyota Motor Corporation inaugurates Toyota Body & Paint Centre and Lexus Service
• New Kia Integrated Facility at Muscat, inauguration by Mr. Eisun Chung, Vice Chairman Hyundai and Mr. H.K. Lee, President Kia Motors
• New Toyota 3S facilities inauguration at Sohar, Liwa
• Toyota Middle East Technical Service Conference
• Mr. N. Sato, President, Overseas Marketing, Komatsu visits Oman
• Inauguration of new Continental facility by Mr. Hartmut Wohler, Executive Vice President, Continental AG
• Saud Bahwan Group presents Hanae Mori Haute Couture fashion show

2009

• New Toyota 2S facility inaugurated at Al Gabbi
• New Toyota 3S facility inaugurated at Sumail
• New Toyota 3S facility launched at Suwaiq
• Mr. N. Karashima, Director & Senior Managing Corporate Officer, Yokohama Rubber Co, Japan visits Oman
• New Hino intergrated facility at Azaiba inaugurated by Mr. Masakazu Ichikawa, Senior Managing Director, Hino Motor Corporation
• Mr. Y. Shirai, President, Member of the Board, Hino Motors Ltd. visits Saud Bahwan Group facilities
• Saud Bahwan Group receives ISO 9001: 2008 Certification

2008

• Grand inauguration of Lexus Showroom, Toyota Service facility and Toyota Parts flagship retail outlet by Mr. Akio Toyoda, President, Toyota Motor Corporation
• Toyota honours Saud Bahwan Automotive with the Gold Award in the 2008 Customer Service Excellence Award Programme
• Daihatsu Motor Corporation presents the Gold Prize in the 2nd Daihatsu Parts Operation Award Programme to Saud Bahwan Automotive
• New Toyota 3S facility launched at Mabela, Sanaya
• Unveiling of the MAN integrated 3S facility, the largest of its kind in the region by Peter Erichreineke, Executive Board member, MAN
• Mr. Hiroshi Okuda, Toyaota Motor Corporation visits Oman

2007

• Toyota Motor Corporation presents the ‘Gold Award’ 2007 for Customer Service Excellence to Saud Bahwan Automotive
• Saud Bahwan Automotive wins Gold Prize in the first ever Daihatsu Parts Operation Award Program.
• Mr. Anton Weinmann, Chairman, MAN visits Oman and presents Excellence Award to Mr. Mohammed Saud Bahwan
• Mr. Hagiwara, Chairman Komatsu visits facility in Oman and ranks Saud Bahwan Group amongst top 10 in the world
• Excellence Award from HINO for Outstanding Performance in Sales, Parts & Service

Saud Bahwan Group Milestones

2006

• Launch of the largest Vehicle Distribution Centre at Muscat
• New integrated facility for Tyres, Batteries & Allied products inaugurated by the Minister of Manpower
• Toyota Motor Corporation confers Gold Award on Saud Bahwan Automotive at 3rd CS Marketing Innovation Marathon
• World-class HINO 3S facility set up in Muscat, in record time

2005

• New Toyota Showroom and Parts Distribution Centre inaugurated by Dr. Shoichiro Toyoda, Honorary Chairman of Toyota Motor Corporation
• State-of-the-art Saud Bahwan Group Corporate Centre launched, spread over 8,000 sq. m.

2004

• Saud Bahwan Group declared ‘Best Arab Organisation’ across 22 Arab nations
• A first in the auto industry – Service reminders via SMS
• Gold prize at the first CSMIM of Toyota, service marketing innovation
• New Parts Training Centre established
• Industrial Equipment Overall Excellence Award from THMC

2003

• Advanced Learning Centre inaugurated by the Minister of Manpower
• The ‘Sultan Qaboos Order’ bestowed by His Majesty Sultan Qaboos bin Said, the highest civilian award in Oman
• ‘Distributor of the Year’ Award for Parts Logistics received, yet again
• SBA receives ISO 9001:2001 certification

2002

• Saud Bahwan Group Training Centre receives: Grade 1 ranking by the British Adult Learning Inspectorate
• DOJO training facility inaugurated
• The ‘Order of the Rising Sun’, the highest civilian order bestowed by H.M. Emperor Akihito of Japan
• New ‘Just In Time’ daily branch stock replenishment parts logistics commenced

2001

• Best Cars: New standard in buying and selling pre-owned vehicles is set-up
• Saud Bahwan Group’s new Corporate Identity launched
• Acquisition of Daihatsu brand of vehicles

2000

• Toyota Express Service established
• AGCC award for Omanisation

1999

• Mr. Fujio Cho celebrates 10th Anniversary of Lexus in Oman
• Corporate website inaugurated by Mr. Fujio Cho, President, Toyota Motor Corporation
• Dr. Shoichiro Toyoda, Honorary Chairman confers ‘Best Management’ award
• 50th Parts branch opened in Mabelah, Sinaya

1998

• ISO 9002:92 certification received

1997

• H.H. Sheikh Ahmed bin Saeed Al Maktoum presents the prestigious ‘Gulf Businessman of the Year’ award. A first for any Omani Businessman
• Mr. Hiroshi Okuda, Toyaota Motor Corporation joins the celebrations of two over decades of Toyota operations in Oman

1996

• Launch of the unique 6 years extended protection scheme

1995

• World’s best customer service award received for the first time

1994

• World’s largest Toyota service facility set up in Wattayah

1993

• Record sales of Lexus within 3 years of launch

1992

• Toyota Technical Education Program (T-TEP) provides 18 months course

1991

• 25th Parts branch opened in Nizwa, Karsha

1990

• Branch facilities setup within an 80 kms radius of Omani customer
• Lexus Marque arrives in Oman
• Oman’s greatest Ramadhan offer launched for the first time -a car raffled everyday- a concept that revolutionised auto marketing in Oman

1989

• Satellite links established with Toyota, Japan for instant parts ordering & fault diagnosis
• Customer Care Cell established – the first of its kind in the country

1988

• Fully equipped Clinics/Round the clock medical facilities
• Ambulance/mess/school bus facilities introduced

1986/87

• Inception of 24 hours service
• First fully owned residential building for employees

1984/1985

• First visit of Dr. Shoichiro Toyoda to Oman

1982/83

• Training Centre set-up

1980/81

• First AS400 mainframe computer in Oman to usher new standards in customer care
• Oman’s largest warehouse set-up

1978

• Toyota becomes market leader in Oman, has remained so ever since
• Operations shift to Wattayah showroom
• Oman’s first car carriers introduced

1976

• Branches started – Salalah, Nizwa & Ibri

1975

• Historic distributor signing agreement with Toyota Motor Corporation
• Arrival of the first Toyotas into Oman
• First ever Toyota showroom opened in Ruwi
• Installment credit facility offered to customers for the first time in Oman