Since Lexus was founded, Omotenashi – the Japanese spirit of hospitality has been the defining feature of Lexus ownership experiences. Omotenashi implies an insightful understanding of customer wants and needs, thoughtful caring about each customer’s well-being and treating people as true individuals.
Lexus is distinguished for its inspired design, relentless innovation and uninhibited performance. With a passionate focus on offering exceptional customer experiences, Lexus has created an impressive base of loyal customers throughout the world.
In Oman, Lexus, backed by the Saud Bahwan Group, has earned acclamation for its quality and long-term dependability among its customers. Impressive investments in modern infrastructure including the landmark Lexus showroom at Muscat, inaugurated by Mr. Akio Toyoda, have transformed customer experiences setting new benchmarks in customer satisfaction.