Workshop service

Repair, care and maintenance for your machines
The state-of-the-art workshops operated by our subsidiaries and dealers around the world offer the entire spectrum of reliable workshop services. Our regularly and highly trained local specialists provide workshop service at the same level of quality as our brand headquarters.
The services offered by our workshops include inspection, maintenance and overhauls, as well as machine repairs. In addition, the workshops also ensure that additional equipment is fitted properly in accordance with the manufacturer’s specifications. Thanks to continuous modernisation, high-quality special-purpose tools, diagnostic software for fault analysis and optimised work processes, we ensure your WIRTGEN GROUP machines are back up and running in the shortest possible time.
For optimum performance and a long service life, we replace wearing parts exclusively with WIRTGEN GROUP genuine spare parts.

Benefits of our workshop service

CLOSE TO OUR CUSTOMERS: State-of-the-art workshops located across the globe
SPECIALISATION: Qualified, regularly trained specialists
QUALITY: Workshop service at production facility level
ADDITIONAL EQUIPMENT: Proper installation of upgrade packages
RELIABILITY: Use of genuine parts

Expert Assist- the smart Wirtgen Group remote support solution

With Expert Assist, our smart remote support solution, our experts will provide you with live support such as operating advice, troubleshooting advice or even part replacement advice.
Even though we will not be on-site with you. You will be ready to work again as quickly as possible.

Benefits of our Expert Assist service

Enables subsidiaries and dealers around the globe to access the expertise and specialized knowledge available from our brand headquarters
State-of-the-art hardware for video conference calls with visual interaction
Uncomplicated troubleshooting and solution of even the most complex technical issues
Ideal for providing operating advice
Immediate support without any travelling time